For setup assistance and Technical help, we use the Dragon Link support forum.   This forum is constantly monitored by our staff and a lot of experienced users that can usually have an answer to your question very quickly.   This is the absolute fastest and best way to get everything set up and operational.  Our email is more for business questions, and usually only checked once a day during business hours, so is not practical for technical support which can involve a lot of back and fourth messages.

CLICK HERE:  To be taken to the Dragon Link Support forum.